- Initial year invested: 2020
- Current investment stage: Exited (Acquisition)
- Fintech subsector: Artificial Intelligence (AI), Machine Learning (ML)
- Group 11 involvement: Invested in Seed round
Voca.ai, a leader in voice AI virtual agents for contact centers, uses Artificial Intelligence (AI), Machine Learning (ML), and Natural Voice Response (NVR) to provide a human-like ‘virtual’ agent for call centers. Voca agents can handle calls at any scale creating a better, frustration-free customer experience.